BOOKING ISSUES

Sun, 11 Dec 2011

Recently there has been an influx of people booking into groups they do not wish to ride in. For example, someone who normally rides in Group 2 or 3, booking into Group 1 because that is the only vacancy left on that given date, then expecting that they will be moved into their normal group due to their existing skill level.

TrakDayz maintains certain numbers in groups for safety reasons and as such people will only be moved into another group if there is a vacancy available in that group.

If you book into a group, you will be expected to ride in that group and if your skill level presents a safety hazard to others in that group you will be removed from riding activities until a relevant vacancy in another group opens up (if a vacancy opens up).

No refund will be issued in these circumstances.

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